| source City University of New York (X) |
level |
department Travel and Tourism (X) |
This is an urban study course which examines the status of business in New York City using various sources of data and field assignments such as visitations to the New York Stock Exchange, major business corporations and various government agencies. Students will learn how to develop a profile of business in New York City in terms of employee, type of industry, and form of ownership. Students will also learn about various social responsibility programs being offered by the business community, and will examine the many different career opportunities available in the N.Y.C. area.
Score: 9.555087 Details | Listing | Web page
This course examines the principles of marketing as applied in the travel, tourism and hospitality industry. Stages in the marketing cycle, including research, strategies, planning and the components of the marketing mix will be discussed. The role of marketing functions performed by urban tourism industry organizations as well as the tourism image/experience of New York City will be explored through field trips and/or guest speakers and community-based projects.
Score: 9.555087 Details | Listing | Web page
This course is an overview of the travel, tourism, and hospitality industry. It explores the structures, products and services of industry suppliers, such as transportation companies, attractions, hotels and other lodging providers, and of marketing organizations, such as travel agencies, tour packagers and destination-promotion organizations. The course also traces the evolution of the industry and explores its role in contemporary life.
Score: 9.555087 Details | Listing | Web page
This course introduces students to airline reservations and ticketing terminology, regulations and procedures. Students learn how to plan air itineraries using printed reference materials, to reserve seats, to calculate fares, and to issue tickets and other airline forms. Emphasis is placed on the appropriate interpretation of routing and fare rules.
Score: 9.555087 Details | Listing | Web page
This course is designed to introduce students to the operation of airline reservation computer systems. Students will learn formats to access information stored in the computer and to enter new data. Students will use these formats to make airline, rental car and hotel reservations, create passenger records, quote airline fares, and issue airline tickets.
Score: 9.555087 Details | Listing | Web page
This course is an introduction to research techniques used in tour planning by travel professionals. Students learn how to use information sources such as industry reference guides, travel guidebooks and brochures to select travel products suited to client needs. Students also learn the terminology and reservations procedures used by hotels, railroads, car rental companies, cruise lines and tour packagers. The major attractions of destinations in North America and the Caribbean are discussed.
Score: 9.555087 Details | Listing | Web page
This course continues the study of tour planning, with emphasis on the principle of tour design and management. Topics include selecting escorted tours, planning customized independent tours, developing and administering group tour programs, and applying basic sales, marketing, and finance principles to the retail travel environment. Discussions will include the major attractions of destinations in South America, Europe, Africa, Asia, and the Pacific.
Score: 9.555087 Details | Listing | Web page
This course is designed to provide students with knowledge of the world's most visited destinations while offering them a comprehensive introduction to the countries of the world. Students will learn to use electronic and print tourism destination research sources. Emphasis is placed on both cultural and natural tourist attractions.
Score: 9.555087 Details | Listing | Web page
This course is designed to introduce students to various hospitality information systems. Students will gain basic foundation skills of an airline reservation computer system, a hotel front office system and a restaurant point of sale system. Students will also use web-based and Internet technology to understand the current role of technology in the hospitality industry.
Score: 9.555087 Details | Listing | Web page
This course examines business law concepts and principles as they pertain to the travel, tourism and hospitality industry. General topics include the nature of American law and the legal system, negligence law and contract law. Industry-specific topics include the rights and responsibilities of airlines and other transportation providers, lodging facilities, restaurants, patrons and travel agents. Employment law and government regulation of the industry are also discussed.
Score: 9.555087 Details | Listing | Web page
This course will provide students with the fundamental concepts of hospitality customer service and sales. Emphasis is placed on selling skills and customer service techniques that enhance sales and help to create a loyal customer following. Students will focus on how to manage a hospitality organization in such a way that the guest's expectations of quality and value are met and exceeded.
Score: 9.555087 Details | Listing | Web page
This course examines the roles of travel consultants and managers in the retail travel environment. Travel services, such as air and land transportation, cruises, accommodations, and tours are described, as well as policies and procedures associated with their sale. Managerial functions, such as marketing, organizational design, human resources, accounting and finance, legal and regulatory compliance, and risk management of planned and existing agencies are discussed.
Score: 9.555087 Details | Listing | Web page
This course will focus on the development of themed travel and tourism programs appealing to those with special interests. Types of specialty travel to be discussed include small-ship cruise travel, as well as adventure, space, gastronomic, sport, and volunteer tourism. Environmental sustainability in tourism development will constitute an underlying theme throughout the course.
Score: 9.555087 Details | Listing | Web page
This course will introduce students to the basic elements of meeting, convention and event planning. Students will learn how to generate business through sales and providing service to the group and convention industry.
Score: 9.555087 Details | Listing | Web page
This course is designed to explore the role of destination management organizations (DMOs) and how they can function effectively. Emphasis is placed on stimulating economic development in cities, states, and nations.
Score: 9.555087 Details | Listing | Web page
This course is an examination of the operations and management of hotels and other lodging properties such as time shares and vacation resorts. The roles of departments such as the front office, housekeeping, marketing and sales, human resources, food and beverage and loss prevention and security are discussed, as well as the role of the general manager. The concepts of yield management, management contracts and franchise agreements are highlighted.
Score: 9.555087 Details | Listing | Web page
This course familiarizes students with the front office department of the hotel. Students will focus on all aspects of the hotel front office including: the guest cycle, reservations, front office accounting, front office audit, account settlement and revenue management. Students will work on a simulation of a hotel front office experience.
Score: 9.555087 Details | Listing | Web page
This is an urban study course which examines the status of business in New York City using various sources of data and field assignments such as visitations to the New York Stock Exchange, major business corporations and various government agencies. Students will learn how to develop a profile of business in New York City in terms of employee, type of industry, and form of ownership. Students will also learn about various social responsibility programs being offered by the business community, and will examine the many different career opportunities available in the N.Y.C. area.
Score: 9.555087 Details | Listing | Web page
This course examines the principles of marketing as applied in the travel, tourism and hospitality industry. Stages in the marketing cycle, including research, strategies, planning and the components of the marketing mix will be discussed. The role of marketing functions performed by urban tourism industry organizations as well as the tourism image/experience of New York City will be explored through field trips and/or guest speakers and community-based projects.
Score: 9.555087 Details | Listing | Web page
This course is an overview of the travel, tourism, and hospitality industry. It explores the structures, products and services of industry suppliers, such as transportation companies, attractions, hotels and other lodging providers, and of marketing organizations, such as travel agencies, tour packagers and destination-promotion organizations. The course also traces the evolution of the industry and explores its role in contemporary life.
Score: 9.555087 Details | Listing | Web page
This course introduces students to airline reservations and ticketing terminology, regulations and procedures. Students learn how to plan air itineraries using printed reference materials, to reserve seats, to calculate fares, and to issue tickets and other airline forms. Emphasis is placed on the appropriate interpretation of routing and fare rules.
Score: 9.555087 Details | Listing | Web page
This course is designed to introduce students to the operation of airline reservation computer systems. Students will learn formats to access information stored in the computer and to enter new data. Students will use these formats to make airline, rental car and hotel reservations, create passenger records, quote airline fares, and issue airline tickets.
Score: 9.555087 Details | Listing | Web page
This course is an introduction to research techniques used in tour planning by travel professionals. Students learn how to use information sources such as industry reference guides, travel guidebooks and brochures to select travel products suited to client needs. Students also learn the terminology and reservations procedures used by hotels, railroads, car rental companies, cruise lines and tour packagers. The major attractions of destinations in North America and the Caribbean are discussed.
Score: 9.555087 Details | Listing | Web page
This course continues the study of tour planning, with emphasis on the principle of tour design and management. Topics include selecting escorted tours, planning customized independent tours, developing and administering group tour programs, and applying basic sales, marketing, and finance principles to the retail travel environment. Discussions will include the major attractions of destinations in South America, Europe, Africa, Asia, and the Pacific.
Score: 9.555087 Details | Listing | Web page
This course is designed to provide students with knowledge of the world's most visited destinations while offering them a comprehensive introduction to the countries of the world. Students will learn to use electronic and print tourism destination research sources. Emphasis is placed on both cultural and natural tourist attractions.
Score: 9.555087 Details | Listing | Web page
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